Shipping policy

At Erum Collection , we strive to deliver your orders quickly and safely. Here’s everything you need to know about our shipping process.

🚚 Shipping Locations

We currently ship to [Pakistan / your target countries].

For other locations, please contact us before placing an order.

⏱ Estimated Delivery Time

1. Local Orders (within Pakistan): 6-7 business days
2. International Orders: 7–14 business days

Delivery times may vary due to courier delays, holidays, or unforeseen circumstances.

💰 Shipping Charges

1. Standard shipping: [Flat rate / free above certain amount]

2. COD Orders: Additional COD charges may apply

3. International shipping: Calculated at checkout

📦 Order Processing

1. Orders are usually processed within 24–48 hours after payment confirmation.

2. You will receive a tracking number once your order is shipped (if applicable).

🔄 Lost or Damaged Packages

1. We are not responsible for delays caused by the courier company.

2. If your order is lost or arrives damaged, please contact us immediately at erumsaleem180@gmail.com with your order number and photos (if applicable).

3. We will work with you to resolve the issue as quickly as possible.

💡 COD Orders

1. For Cash on Delivery, please ensure your phone number and address are correct.

2. We may contact you to confirm your order before shipping.

Thank you for shopping with Erum Collection 💛
We hope you enjoy your purchase and your shopping experience!