Exchange Policy

At Erum Collection, we want you to love what you wear 💛
If you’re not completely satisfied with your purchase, we’re here to help.

🔄 Exchange Policy

1. Exchanges are accepted within 2 days of receiving your order.

2. Items must be unused, unwashed, and in original condition with tags attached.

3. Exchange is subject to stock availability.

4. Customers are responsible for return shipping charges (unless the item is defective or incorrect).

Notice. “Sale items are non-returnable. Size changes are allowed, but the dress design cannot be altered.”

To request an exchange, please contact us with:

1. Your Order Number

2. Full Name

3. Reason for exchange

Our support team will guide you through the process.

For any return or exchange request, please contact us at:
erumsaleem180@gmail.com
Response time: Within 24 hours

Thank you for shopping with Erum Collection✨
We appreciate your trust and support!